Frequently Asked
Questions

We have listed below some commonly asked questions, if we have not covered your question please contact us and we will get back to you as soon as we can.

How can i be guaranteed Authenticity?

All our items are checked by professional authenticators and 100% guaranteed authentic, we offer money back guarantee based authenticity.

How long do you take to ship?

All products are shipped within 2 business days.

Can you combine shipping?

Yes is more than one item is purchased and the order hasn’t been shipped we can combine shipping.

Can i view the item before i purchase?

No, unfortunately we are an online business.

Do you take insurance on shipped items?

No it is up to the customer should they wish to purchase insurance separately should you wish to do so please email info@luxetoujours.com.au

What are my Shipping Charges?

Luxe Toujours ships for free within Australia and it is a flat $45 rate internationally.

Will taxes be charged to my order?

All purchases within Australia include GST.

All International orders are GST free, but any taxes, duties or customs fees in the destination country the buyer is responsible for.

Are your prices negotiable?

We take great pride in bringing you luxury items at competitive market prices we do not consider offers on our items.